Email Advice
The Citizens Advice website has online help on a wide variety of subjects and can be viewed by clicking here.
If you are unable to find the information you require on the Citizens Advice website then you can contact us by using the Enquiry Form below.
If your enquiry relates to Benefits please also read our Benefits Advice Page.
IMPORTANT INFORMATION
By using this form you agree to the Citizens Advice service keeping your details on file.
We hold your information in order to give you the advice you need and to gather data to improve our service, and to support our research in a way that you cannot be identified. See our privacy policy for more information.
If you disclose any special category data (see below), this will also be retained:
- Race and ethnic origin
- Religious or philosophical beliefs
- Political opinions
- Trade union memberships
- Biometric data used to identify an individual
- Genetic data
- Health data
- Data related to sexual preferences, sex life, and/or sexual orientation
PLEASE DON’T ENTER DETAILED INFORMATION ABOUT ANYONE ELSE’S HEALTH OR OTHER SENSITIVE INFORMATION ON THIS FORM (we will discuss this if relevant)
We aim to respond to your enquiry within 5 working days but cannot guarantee this and suggest that if your enquiry is URGENT then you should make that clear.
We will normally respond to the email address you provide on the form and cannot be responsible if any person other than yourself has access to that email account.
If you have given us permission to call you also, we are more likely to be able to get back in contact. Please note that we may call from a withheld number,
Although we aim to provide appropriate advice in our first response, on some occasions we may need to contact you a second time..
